Welcome to the inner keep. Find answers below about member access, guests, day passes, private bookings, events and using the space.
What are member access hours?
Regular member access hours are 5:00 PM to midnight, seven days a week. Members may also visit from 9:00 AM to 5:00 PM at no additional charge when the space is available and has not been reserved or blocked for a private booking or special programming. Holiday closures and other access changes will be communicated to members. Please check the inner keep calendar before a daytime visit.
How do I enter the inner keep?
Use the green rear entrance and your access through the inner keep app. Your door access is for your use only and must not be shared.Please check in when you arrive and check out when you leave.
Do I need a reservation to visit?
No reservation is needed during regular member hours of 5:00 PM to midnight. For daytime visits, check the calendar first to confirm that the space is available. Events may require separate registration.
How do guest passes work?
Guest passes allow members to bring non-members during regular member hours and available daytime member access hours.The number of passes included each month depends on your membership plan. Each guest visit requires a pass unless an event or offer states otherwise. Guests must be registered and accompanied by their sponsoring member throughout the visit.
Can my guest come to the inner keep without me?
No. Guests may arrive with you or meet you at the inner keep, but you must be present throughout their visit. Members are responsible for their guests.
Can I bring more than one guest?
Yes. Each guest must be registered and have a guest pass. Additional passes may be purchased through the inner keep app when your included passes have been used. For larger groups, contact our team in advance to discuss whether a private booking would work better.
Can non-members use the inner keep during the daytime?
Yes. A non-member Day Pass is $59 per person and provides shared access to the inner keep from 9:00 AM to 4:00 PM on available days. Available dates and times are shown when booking online.A Day Pass does not include admission to separately ticketed events and is not available during private bookings or blocked programming.
From 5:00 PM to midnight, non-members may only access the inner keep if they are accompanied by a member as their guest or are attending a paid/ticketed event.
Does a day pass reserve the entire inner keep?
No. A day pass provides shared access. Other people may be using the space during your visit. For exclusive use, reserve the space separately through a private booking.
Can I privately reserve the inner keep?
Yes. Private rentals are available seven days a week, subject to calendar availability, at $100 per hour.
Choose from the following daytime booking options:
All-Day Rental: 7:00 AM–4:00 PM
Four-Hour Morning Rental: 7:30 AM–11:30 AM
Four-Hour Afternoon Rental: 12:00 PM–4:00 PM
A private rental reserves the entire inner keep exclusively for your group during your confirmed booking time. Please include setup and cleanup within your reserved time.Select Check Availability & Book to view available dates and reserve the space.
Can I book the inner keep even if I am not a member?
Yes. Members and non-members may reserve the space for private gatherings when available. Select Book the Space on our website to view booking options, or contact our team for assistance.
Are member events included with membership?
Most member events are included unless the event listing states otherwise. Some classes, tastings or special experiences may have an additional fee. Check each listing for pricing and RSVP is recommended in advance.
How do I register for an event?
Open the event in the inner keep app and follow its registration instructions. Please register even when attendance is complimentary. If your plans change, cancel your registration so someone else can use your spot.
Can I bring a guest to a member event?
Guest policies vary by event. Check the listing to see whether guests are welcome, how to register them and whether a guest pass or separate ticket is required. A regular guest pass does not automatically include admission to a ticketed event.
Is the inner keep BYOB?
Yes. You may bring your own beverages and prepared food or arrange delivery. Glassware, ice and basic drink-preparation supplies are available. Please follow any additional instructions provided for a specific event.
What should I do before I leave?
Please place used glasses, dishes and utensils in the designated dishwasher or collection area, dispose of trash and return furniture and supplies to their original places. Take your belongings with you unless they are stored in your locker. Report spills, damage or maintenance concerns to our team, and remember to check out.
How do I purchase inner keep merchandise?
Browse and purchase available merchandise through the inner keep app. Our team will let you know when your order is ready for pickup.
How do I recommend someone for membership?
Send their name, email address and phone number to our team. We will reach out personally to introduce the inner keep and arrange a tour.
What if I have a question that is not answered here?
Contact our team through the inner keep app or email experience@theinnerkeep.com. We are happy to help.